Privacy Policy

Privacy Policy

We are committed to ensuring that your privacy is protected, and our privacy policy sets out how we use and protect any information you give us when you use our website. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement. Below are the guidelines we use for protecting the information you provide us during your experience with our company through any means, such as when you interact with us through our products and other services, when we speak with you over the telephone, when you work directly with any of our support teams, and when using our website.

What Information We Collect

In general, we collect information from you when you register on our site, place an order, subscribe to our services, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, and credit card information.

When we collect the information you give us in order to provide you with our products and services and fulfill your orders and service requests, we may have to collect some or all of the following information to ensure the smooth handling and order processing needed to fulfill your order:
> Your name, company name and title
> Contact information, including email address
> Demographic information such as postcode, preferences or interests
> Other information relevant to your order, including customer surveys and/or offers

When you send e-mails or otherwise communicate, we may retain those communications in order to process your requests and inquiries and improve the quality of our Site.

For certain uses of the Site, we may require personal information (such as your name, e-mail address and an account password) for registration and administration purposes. We may combine the information you submit under your account with information from other services or third parties in order to provide you with a better experience and to improve the quality of our services.

We may also collect other information as part of the registration and personalization process (e.g., zip code and individual preferences). Certain non-identifying information would be considered part of your personal information if it were combined with other identifiers (e.g., combining your zip code with your street address) in a way that enables us to identify you. However, the same pieces of information are considered non-identifying information when they are taken alone or combined only with other non-identifying information (e.g., your viewing preferences). We may combine your personal information with non-identifying information and aggregate it with information collected from other users to attempt to provide you with a better experience, to improve the quality and value of the Site, and to analyze and understand how the Site is used.

We use cookies and other Internet technologies to collect information, to manage our Web sites and e-mail programs, to offer you personalized experiences and to help us manage our Web sites. First, we use persistent cookies to save your registration ID and login password for future logins to the Site. Second, we utilize session ID cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by our users and Web traffic routing on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you close your browser. Third-party advertisers on the Site may also place or read cookies on your browser. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the Web sites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site.

You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

When you access our Web sites, we log your IP address in our Web server logs. We also collect related information such as browser type, operating system and Web pages visited to help manage our Web sites.

How We Use Personal Information

Any of the information we collect from you may be used in one of the following ways:
; To personalize your experience
(your information helps us to better respond to your individual needs)
; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
; To improve our products and services
We use the information to customize, analyze and improve our products, services (including our Web site), technologies, communications and relationship with you.
; To process transactions and deliver our services and support and to carry out the transactions you have requested
; General order processing, customer support and internal record keeping
; To administer a contest, promotion, survey or other site feature
; To enforce our conditions of sale, Web site terms and/or separate contracts (if applicable) with you
; To prevent fraud and other prohibited or illegal activities
; To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order, or service account.
; We use the information collected to send communications to you, such as product safety information, your transactions status (e.g., order confirmations), information about products and services available from us and our corporate affiliates, promotional offers and surveys. You may periodically receive promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You can opt out of receiving emails at any time. We may also use your information to contact you for market research purposes. You may get contacted by email, phone, fax or mail.

We use cookies and other Internet technologies to manage our Web sites and e-mail programs, to offer you personalized experiences and to help us manage our Web sites.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Disclosing Personal Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. We may disclose your personal information in connection with law enforcement, fraud prevention or other legal action as required by law or regulation, or if we reasonably believes it is necessary to protect our business, its customers or the public. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We may share your personal information with business partners that share our commitment to protecting your personal information, including those that help us carry out transactions you request or that help us to customize, analyze and/or improve our communications or relationship with you.

We may sell, transfer or otherwise share some of or all of its assets, including your personal information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

We may share aggregated information that does not include personal information, and we may otherwise disclose non-identifying information and log data with third parties for industry analysis, demographic profiling and other purposes. Any such aggregated information will not contain your personal information.

Except as described above, we will not disclose your personal information to other third parties unless you have provided consent.

Protecting Personal Information

We understand the importance of ensuring that your personal information is secure and protected. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use administrative, physical and electronic procedures to help protect personal information from unauthorized access, use and disclosure.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Your information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, we then transfer personal information to the United States for processing. Your submission of such information represents your agreement to that transfer.

Security & SSL Encryption

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Your data is protected by state of the art computer systems and servers, and we are using Secure Sockets Layer (SSL) software, which encrypts information you input and transmit to us using 128-bit SSL encryption.

How We Use Cookies

We use cookies (small text files placed on your device) and similar technologies to provide our websites and online services and help collect data. We also use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and will remove this data regularly. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. If you prefer, you can choose to accept or decline cookies, or have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Third Party Links

We may provide links to 3rd party websites for convenience and information. At our discretion, we may also include or offer third party products or services on our website. If you access those links, you will leave our website, and we do not control those sites or their privacy practices. These third party sites have separate and independent privacy policies. We may not have reviewed these 3rd party sites current information and are not responsible for any of their content. Thus, we do not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to this site, you do so entirely at your own risk. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we do always seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), and this Site is not directed to children under the age of 18. We do not collect any information from anyone under 18 years of age, and our products and services are all directed to people who are at least 18 years old or older.

If a parent becomes aware that his or her child has provided us with personal information without parental consent, he or she should contact us immediately. If we become aware that a child under the age of 13 has provided us with personal information, we will delete such information from our files.

Online Privacy Policy Limitations

This online privacy policy applies only to information collected through our website, and not to information collected offline. This privacy policy also does not apply to the Web sites of our business partners or to any other third parties, even if their Web sites are linked to our Web site. We recommend you review the privacy policies of each Web site you visit.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:
• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes, or indicate this directly.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us.

Your personal information will not be sold, shared or leased to any third parties unless we have your permission or are required by law to do so. We may use and share your personal information with relevant third parties such as e.g express courier service and to process your wholesale orders and improve our level of service. Further we might send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found not to be correct.

Your Rights Under the GDPR

Our site is intended for use in the United States of America (USA) and Canada , of North America. However, if you are using the site from the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR).
• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling
• The right to lodge a complaint with a supervisory authority

Your Consent

By using our site, you consent to our privacy policy.

Other Important Information

We are committed to working with you to obtain a fair resolution to complaints or concerns about privacy. Our company strictly complies with the data protection laws in the countries in which we do business, and we cooperate with data protection authorities and law enforcement agencies.

You may contact us at anytime to determine the types of personal information that we process and to correct or update your personal information.

Changes to our Privacy Policy

We reserve the right, in its sole discretion, to change the Terms under which this Site is offered, and we may change this Privacy Policy from time to time by updating this page. If we decide to change our Privacy Policy, we will post those changes on this page and/or update the modification date below. The most current version will supersede all previous versions. You should check this page periodically to stay updated and ensure that you are happy with any changes. This policy is effective as of the modified date below, and may be updated at any time and without any further notice and displayed here.

This Privacy Policy was last modified on 6/9/2023.
Copyright © 2023 MID-AMERICA SOLAR, LLC

Site:, LLC. All rights reserved.

Contacting Us

For any questions regarding our Privacy Policy, you may contact us at anytime.

901 S. Bridge Street, ste.557
DeWitt, MI 48820

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